Yes, the deposit is fully refundable! If you decide not to activate your membership, we will fully refund your deposit. You can always reach out to us at (847) 641-2943 to request your refund and if we haven’t heard from you within 1 month after your baby’s due date, we will proactively issue a refund.
With your $50 deposit you get guaranteed availability from your own dedicated postpartum doula when your baby arrives. Because we offer a limited amount of memberships each month, this is a great way to make sure you’ll have the support you need before purchasing a full membership. While there is no pre-birth support included with your deposit, you can choose to activate your membership at any point during your third trimester to unlock the amazing, free pre-birth benefits.
You can activate your membership anytime during your third trimester or up to 1 month after your baby arrives! If you choose to activate during your third trimester you will immediately have access to your own dedicated doula for free pre-birth support. This includes unlimited text, phone, and video as well as private, fully customized consults on topics like childbirth, breastfeeding, newborn care and more. If you activate after your baby arrives, you’ll get matched with your dedicated doula right away and start receiving unlimited 1-on-1 support and proactive care via text, phone, and video. To activate your membership simply text our team at (847) 641-2943. We will credit your deposit towards your membership and charge you for the remaining balance at that time.
When you go to activate your membership, you will decide whether you would like a 3 month membership (our most popular plan) or monthly membership. Our team is happy to walk you through the pros and cons of each depending on your family's situation. No need to decide when you go to make your refundable deposit!
When you buy a full membership, you’ll be matched with your own dedicated postpartum doula who will support you throughout your pregnancy and postpartum period. During your pregnancy, you’ll receive proactive check-ins and unlimited support via text, phone, and video. This also includes private, fully customized consults on topics like childbirth, breastfeeding, newborn care, and more. (Bonus: Buying a full membership during your pregnancy lets you get to know your dedicated doula before baby’s arrival, which our members love!). While our refundable deposit option does not include this pre-birth support, you can still activate your membership any time during your pregnancy to receive access to all of these amazing pre-birth perks.
You can make your deposit anytime during your pregnancy! This deposit option was designed for expecting parents so that you can check postpartum support off your list without having to pay for it all upfront. You will have the option to activate your membership anytime during your third trimester to unlock free pre-birth support form your own dedicated postpartum doula.
You will only get charged again if you decide to activate your membership by reaching out to us at (847) 641-2943! No surprise charges in your future. We hate those just as much as you do!